Frequently Asked Questions
Everything you need to know about Masita Club Teamwear and your orders.
How long does shipping take for teamwear orders?
Standard delivery for in-stock items typically takes 3-5 business days. For customized club kits or bulk team orders, please allow 10-14 business days for production and dispatch.
Can I return personalized items?
Unfortunately, items that have been customized with specific club crests, names, or numbers cannot be returned unless they are faulty. We recommend checking our size guide carefully before placing a custom order.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as PayPal and Apple Pay for a secure checkout experience.
Do you offer bulk discounts for sports clubs?
Yes, we offer competitive tiered pricing for bulk purchases and long-term club partnerships. Please contact our sales team via the 'Club Shop' page for a formal quote.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status.
Are your materials suitable for professional match play?
Absolutely. All Masita garments are engineered using high-performance, breathable fabrics designed to withstand the rigors of professional training and competitive match play.